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The Importance of Investing in an Exemplary Customer Support Team

Customer service supports customer retention, retention equates to loyalty, loyalty means repeat business, and repeat business means you’ll hit those revenue goals. Your customer support team is the frontline of offense and defense, as well as the first and sometimes only person who will interact with a customer. That first or only impression will make [...]

2017-10-01T11:02:26+00:00 Blog|