Teleworking Expands Benefits of Business Process Outsourcing

Contact Center Teleworking Lowers Costs, Makes Companies More Nimble, and Increases Diversity By Heather D. Blease, CEO, SaviLinx Government agencies have long partnered with outsourced contact centers to provide innovative service and fill service gaps. Today’s new class of contact centers partner closely with agencies to manage a range of business processes for customer service [...]

Amy Bergeron Joins SaviLinx HR Team

BRUNSWICK, Maine – February 28, 2017 – SaviLinx, LLC, a contact center specializing in business process outsourcing and technical support services, announces that Amy Bergeron has joined as Human Resources Recruiter. She brings a wealth of experience to help the fast-growing company build its team and develop and administer HR plans and procedures for its [...]

2017-08-15T16:57:59+00:00 Company News, News|

SaviLinx CEO Heather Blease Shares Insight with Foundr Magazine

How Partnerships Can Help Startups Focus, Heather D. Blease | CEO and Founder SaviLinx, LLC  Foundr Magazine | Startup Section February 2017 issue Starting up a company is intense, exhilarating, and nerve wracking. I’m three years into my most recent startup, and while some things get easier (I don’t feel like throwing up every morning, for example), the pace can be overwhelming. I have [...]

SaviLinx Celebrates Successful Completion of Two Contracts

SaviLinx has successfully completed two contracts providing business process outsourcing services in support of a large insurance firm at its Brunswick, Maine contact center. These contracts enabled SaviLinx to hire hundreds of employees for terms that ranged up to six months in length at above-average wages. Dozens of these positions converted to full-time, permanent status, [...]

Calyx Partners with SaviLinx for Customer Service and Retention

    Customer Retention Success Stories - Calyx Flowers When the husband-and-wife team of Kap Wallingford and Mark Ranalletti decided to purchase the online florist firm Calyx in the summer of 2015, they knew they had a lot of work ahead of them. The company had multiple owners in its 30+ years in business, and [...]

Work-From-Home Success via CRMXchange

CRMXchange features a story written by SaviLinx Chief Operating Officer Kim Williams on our work-from-home BPO call center. SaviLinx has created a unique hybrid approach with a brick-and-mortar facility for training and touchpoints best website to buy clomid online coupled with a remote workforce. In this piece, Kim describes some of the guidelines we follow [...]

SaviLinx, InSphero Named Most Innovative Businesses of 2016

MRRA Honors pair of Brunswick Landing Companies at Annual Dinner The Midcoast Regional Redevelopment Authority (MRRA), the organization managing the transition of the former Naval Air Station Brunswick (NASB) from military to civilian use, recognized two Brunswick Landing companies for innovative business practices at the MRRA annual meeting and dinner held at the Hilton Garden [...]

SaviLinx Expands Team to Support Growth

BRUNSWICK, Maine – November 15, 2016 – SaviLinx, LLC, a contact center specializing in business process outsourcing and technical support services, announces that it has hired Andrea Georgian as Staff and Community Engagement Manager. The company is experiencing rapid growth, and recently added more than 300 new customer service and quality assurance positions in its [...]

Mainebiz: SaviLinx thrives on not being your average call center

Mainebiz | October 17, 2016 BY LORI VALIGRA "We want to start targeting professional industries and businesses and introduce our product into a new market," says Ranalletti, who bought the business a year ago with his wife, Kap Wallingford. They moved to Freeport from Vermont, where they still have three employees working from their homes [...]