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So far Alison Harris has created 33 blog entries.

Insights on Government Contracting for Customer Service on GovCon Giants Podcast

Government contracting for customer service is a complex field: Federal and state agencies require skilled Agents who can answer complex questions and provide professional service from citizens who often are experiencing stressful situations. Providing professional and empathetic service is just the start - most government contracts require strict service and operational protocols, and BPO service [...]

2020-08-27T12:35:33-04:00Blog, Entrepreneur, News|

SaviLinx Ranks on Inc. 5000 List of America’s Fastest Growing Companies for Fourth Consecutive Year

SaviLinx’s contact center business experiences 58% growth since 2016 to secure its fourth spot on the list  BRUNSWICK, Maine – August 12, 2020 – SaviLinx, LLC, a contact center specializing in customer service, business process outsourcing, and technical support services, has been named to the Inc. 5000 List of America’s Fastest Growing Companies. The Inc. 5000 list honors the 5,000 fastest-growing, privately held companies in [...]

2020-08-12T10:25:50-04:00Award, Blog, Company News, News|

The Economics of Outsourcing

Calculating the economics of outsourcing customer service can help your business unlock new ways to achieve goals. Does your business want to focus on core competencies? Do you need to shed overhead to better balance your operating model? Or do you need to more effectively leverage customer interactions? Changing your customer support business model [...]

2020-08-05T10:47:31-04:00Blog, Resources|

SaviLinx Hires 500+ Temporary Contact Center Agents to Support State Government Covid-19 Response

BRUNSWICK, ME – April 8, 2020 – SaviLinx, a contact center for government agencies and commercial businesses, has hired more than 500 temporary customer service agents to support state agencies overwhelmed with calls from citizens that have been impacted by the Covid-19 pandemic. States have received a dramatic spike in call volume and have chosen [...]

2020-04-08T11:18:31-04:00Company News, News|

SaviLinx Sponsors “Flatten the Curve” Hackathon to Combat COVID-19

MyHealthMath Calls Maine Tech Community to Action With COVID-19 Hackathon. March 16, 2020, Portland, Maine. The World Health Organization declared the Coronavirus Disease 2019 (COVID-19) a global pandemic. The President of the United States has declared a National Emergency. Maine’s state and local leaders are preparing for widespread community transmission. Maine CDC officials have confirmed [...]

2020-03-18T11:08:08-04:00Blog, Company News, News|

SaviLinx Receives Award for Economic Impact

SaviLinx is delighted to receive the HUBZone Contractors National Council’s award for Economic Impact for HUBZone Small Business of the Year – Rural America. The mission of the HUBZone Program is to promote job growth, capital investment, and economic development to historically underutilized business zones (HUBZones). SaviLinx is a certified HUBZone small business contractor and [...]

Hiring Open House Sept. 30 – Brunswick, Maine

We're hiring Seasonal Customer Service Representatives for a large government contract. Come to our Brunswick Open House to meet the team, learn more about our open positions, and apply on site. You'll have a chance to see our contact center and be interviewed by a member of our hiring team. Apply right on site. Walk [...]

Hiring Open House Sept. 18 – Hattiesburg, MS

We're hiring Seasonal Customer Service Representatives for a large government contract. Come to our Hattiesburg Open House to meet the team, learn more about our open positions, and apply on site. You'll have a chance to see our contact center and be interviewed by a member of our hiring team. Come in for a visit [...]

SaviLinx to Hire 670 Seasonal Contact Center Agents in Maine and Mississippi

Seasonal positions range from one week to four months to support a federal contract managing open-season insurance requests BRUNSWICK, ME and HATTIESBURG, MS – September 5, 2019 –SaviLinx, LLC announces it has begun seasonal hiring for its large government contract. The company is hiring 170 contact center agents for its Brunswick Landing facility in Maine [...]

SaviLinx Launches SaviScholar Scholarship Program

First recipient will use $2,000 scholarship to complete her college degree and challenge her children to follow her example BRUNSWICK, Maine – August 27, 2019 – SaviLinx, LLC has launched a new scholarship program designed to encourage its employees to advance education and achieve long-held dreams. Founder and CEO Heather D. Blease traveled to the [...]

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