Effective and Efficient Inquiry & Referral Services
I&R services are a growing need for many local, state, and federal governments. Citizens and government employees want the same level of customer service they receive in the commercial world, and the public sector is listening. At SaviLinx, we provide effective and efficient I&R and “211” services to citizens as well as government employees to guide them through programs, offerings, and entities as well as to assist with employment options and benefits.
These services require a more mature and experienced agent with critical problem solving skills – SaviLinx has developed a recruitment and retention buy clomid online uk process to identify the right candidates, train them to achieve relevant certifications, and provide ongoing education and support to keep their skills fresh. Our attrition rate is less than 10% annually, which means you will have the most experienced and skilled agents in the industry representing you.
We offer the following for our I&R services:
• Guaranteed service levels
• 24/7/365 staffing
• Certified agents
• Call recording and storage
• Quality evaluations and compliance management
• TTY and interpretive services