SaviLinx Ranks 617 on Inc. 5000 List of America’s Fastest Growing Companies

SaviLinx earns placement on Inc. 5000 List of America's Fastest Growing Companies for second year with 812% growth since 2014 to secure the 617th position nationally for its contact center business BRUNSWICK, Maine – August 15, 2018 – SaviLinx, LLC, a contact center specializing in customer service, business process outsourcing, and technical support services, has [...]

2018-08-16T16:03:40-04:00Award, Company News, News|

Scaling Customer Service for Fast Growing Companies

As a fast-growth company there aren’t enough hours in the day. Things like product-market fit, cash flow, order fulfillment, and payroll can take priority over scaling customer service. Your small team is connecting with customers often for feedback. Issues are shared in regular meetings, decisions are easy to communicate, and everyone is on the same [...]

2018-07-09T12:58:12-04:00Uncategorized|

Advice for Fast Growing Startups

SaviLinx founder Heather Blease was featured in a recent issue of Bankless Times to offer advice for fast growing startups. She talks about the importance of retaining equity and other tips from her perspective as a founder. "When I founded SaviLinx, I looked hard at my business plan and financials to see how much investment [...]

2018-06-08T15:51:44-04:00Entrepreneur, News|

Woman-Led Business Growth Lessons

SaviLinx founder Heather Blease was interviewed by Capital One for the Growth Planning channel on its website. The story focuses on how a woman-led business achieves significant growth - in SaviLinx's case, ranking #28 on the 2017 Inc. 5000 List of Fastest Growing Companies. The story shares Blease's five lessons for growth as a woman-led [...]

2018-06-08T15:29:10-04:00Entrepreneur, News|

The Times Record: SaviLinx Recipient of MTI Grant Award

Originally published in The Times Record | BRUNSWICK, Maine - SaviLinx was recently named one of the winners of a grant from the Maine Technology Institute (MTI), winning a total award amount of $95,000. The award will allow for the creation of an innovative system called the SaviLinx Enterprise Information Management System, which will enable [...]

2018-11-17T17:13:00-05:00Award, Blog, Company News, News|

Woman Entrepreneur: Heather Blease in Innotech Today

SaviLinx founder Heather Blease was recently interviewed by Innovation & Tech Today about founding the company, the personal sacrifices she made and the rewards earned, and other insights into being a woman entrepreneur. From the story: "However, that doesn’t mean there weren’t pitfalls along the way. As she told us, “I found myself right back [...]

2018-11-17T17:16:47-05:00Entrepreneur, News|

Grow Maine Show Podcast: Interview with Heather Blease, CEO of SaviLinx

Original by Martin Grohman | The Grow Maine Show  (Martin Grohman interviews SaviLinx CEO Heather Blease for a recent episode of his podcast. Photo Courtesy of Martin Grohman, The Grow Maine Show) This podcast on contact center SaviLinx celebrates Maine entrepreneurs. Heather Blease recently sat down to an interview on the Grow Maine [...]

Smart Customer Service: Making Pay for Performance Work for Your Contact Center

Pay-per-performance programs can either vastly improve or break a company and its culture. The difference is about thoughtful, well designed incentives. In a recent article published on Smart Customer Service, Kim Williams explains how shifting compensation from tenure to performance leveled the playing field and became a wildly successful model at SaviLinx. The program was [...]

SaviLinx: 100% Powered by Green Energy

SaviLinx’s headquarters is on the former Naval Air Station in Brunswick, Maine. We recently caught up with Steve Levesque, Executive Director of the Midcoast Regional Redevelopment Authority. MRRA has been responsible for redeveloping the Naval Air Station to what is now called Brunswick Landing, a thriving office park and corporate jet facility. One of his [...]

Portland Press Herald: SaviLinx, Maine’s fast-growing private company, looking to hire

"SaviLinx is an employment engine," says CEO Heather Blease. "For us to grow, we need to hire people." Courtesy Photo By J. Craig Anderson January 2, 2018 Brunswick-based customer service outsourcing firm SaviLinx, one of Maine’s fastest-growing private companies, has been gearing up for major growth in 2018. The company, which has contact [...]

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