Your customers want fast, personalized service in the channel of their choice. At SaviLinx, we have built a strong infrastructure to support our omnichannel solutions using advanced contact center technology. Whether your customers want to interact via online chat, phone, email, or other method, we have the technology to deliver.
Have your own solution in place? We believe that it’s our job to work with you – we train our team to leverage your technology platform, tools, and processes and act as a seamless extension of your team.
Need a turnkey solution? We have you covered. We use cloud-based solution Five9 because we can onboard you fast, scale with ease, and deliver precise reporting and analytics on every aspect of our service levels. And, because we’re not tied to expensive legacy hardware, we can pass along those savings to you.