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About

Welcome to Savi. Let’s get connected.

We’re your expert contact center partner. It’s nice to meet you.

Today’s contact center is where you deliver on your promises. People want more than a transaction – they need a human connection. At Savi, we deliver complex customer service and support where people come first.

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Helping people

We help federal and state government agencies and commercial businesses like yours to enhance your reputation and strengthen your brand by giving your customers the help they need. We are proven experts in elevating your customer experiences.

How do we do this?

We empower our Agents to be a part of the solution. They are problem solvers, think on their feet, and establish trust with each citizen and customer.

We connect with you every step of the way – from finding the right technologies, to building customer-centric processes, to delivering results.

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How can we help you?

Our Guiding Principles

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Make Every
Interaction Count

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Act with Respect
and Integrity

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Demonstrate Passion for
Continuous Improvement

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Be Worthy of Trust
from All Stakeholders

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Helping is in our DNA.

SaviLinx is a private, woman-owned business that has been named to the Inc. 5000 list of Fastest Growing Companies (North America) annually since 2017.

As a complex contact call center, we are trusted by federal and state government agencies to help citizens access government programs and services and by commercial businesses to support their customers and employees.

We intentionally seek economically disadvantaged markets for our contact center locations to bring needed jobs and vitality to underserved communities.

Savi was one of the first companies to open in the former Brunswick Naval Air Station in 2013. The decommissioned Naval base is now a hub for growing Maine businesses.

Working directly with Maine’s U.S. Congressional delegation, our founder Heather Blease helped expand the HUBZone census tracts that surround the country’s closed military bases. Making a difference is in our leadership and our DNA.

You can find our other call centers in Hattiesburg, Mississippi; in Lawrence, Massachusetts, and in Caribou, Maine.

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Meet the SaviLinx Leadership Team

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Gracie Ramos | CHRO

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Cheryl Hallett | CFO

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Richard Walker | VP Operations

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Thomas Manning | VP IT

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Katie Michael | VP Client Experience

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Craig Garrett | VP HR

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Dana Bento | Director of HR

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Paul Crockett | Director of IT

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Andrea Georgian | Director of HR

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Cristy LaFortune | Director of Operations

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Marie Samson | Controller

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Charles Mercer | National Sales Executive

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