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Welcome to Savi. Let’s get connected.

We’re your expert contact center partner. It’s nice to meet you.

Today’s contact center is where you deliver on your promises. People want more than a transaction – they need a human connection. At Savi, we deliver complex customer service and support where people come first.

Helping people

We help federal and state government agencies and commercial businesses like yours to enhance your reputation and strengthen your brand by giving your customers the help they need. We are proven experts in elevating your customer experiences.

How do we do this?

We empower our Agents to be a part of the solution. They are problem solvers, think on their feet, and establish trust with each citizen and customer.

We connect with you every step of the way – from finding the right technologies, to building customer-centric processes, to delivering results.

How can we help you?

Our Guiding Principles

Make Every
Interaction Count

Act with Respect
and Integrity

Demonstrate Passion for
Continuous Improvement

Be Worthy of Trust
from All Stakeholders

Helping is in our DNA.

SaviLinx is a private, woman-owned business that has been named to the Inc. 5000 list of Fastest Growing Companies (North America) annually since 2017.

As a complex contact call center, we are trusted by federal and state government agencies to help citizens access government programs and services and by commercial businesses to support their customers and employees.

We intentionally seek economically disadvantaged markets for our contact center locations to bring needed jobs and vitality to underserved communities.

Savi was one of the first companies to open in the former Brunswick Naval Air Station in 2013. The decommissioned Naval base is now a hub for growing Maine businesses.

Working directly with Maine’s U.S. Congressional delegation, our founder Heather Blease helped expand the HUBZone census tracts that surround the country’s closed military bases. Making a difference is in our leadership and our DNA.

You can find our other call centers in Hattiesburg, Mississippi; in Lawrence, Massachusetts, and in Caribou, Maine.

Meet the SaviLinx Leadership Team

Heather D. Blease | CEO

“I founded SaviLinx in 2013 on a simple, but powerful premise: To build a company to help people.”

Heather Blease, founder of SaviLinx

Savi leadership has deep expertise, proven experience, and unique culture to elevate the human connection unlike anyone in the industry.

Our team of contact center experts is dedicated to delivering value to our partners while serving their customers with professionalism, integrity, and respect.

When we say our team is equally invested in achieving performance metrics as we are in cultivating a culture of respect and care, that’s the truth.

Together, we are committed to creating an exceptional – and human – contact center experience.

“I’m so proud of all that Savi has become, and excited for our future. If you seek a partnership where the customer connection is more than just a transaction, let’s talk. We are Savi. Let’s elevate the human connection together.”

Heather Blease, founder of SaviLinx

Heather founded SaviLinx as a Woman-Owned Small Business in 2013 on the former Brunswick Maine Naval Air Station in Maine. She has more than 25 years of experience working in the contact center industry. In March 2017, SaviLinx received Historically Underutilized Business Zone (HUBZone) certification, which means the company brings jobs to communities that have experienced economic hardship. Heather successfully worked with members of Maine’s U.S. Congressional delegation to expand the HUBZone census tracts that surround closed military bases. Heather has garnered many awards for her achievements, including the 2021 MaineBiz Woman to Watch, USWCC Growth Master award, the MRRA Most Innovative Business, and ranking on the Inc. 5000 List of Fastest-Growing Private Companies for five consecutive years. She is a Maine native and graduated from the University of Maine with a degree in Electrical Engineering.