SaviLinx to Hire 200 Contact Center Employees

Expanded scope of work from insurance industry client for customer support services drives growth that will triple staff at Maine contact center headquarters

BRUNSWICK, Maine – March 11, 2016 – SaviLinx, LLC, a contact center specializing in business process outsourcing and technical support services, announces that it plans to add 200 new staff members at its Brunswick headquarters. These customer service and quality assurance positions will be in addition to the 100 contact center agents and staff at the company’s Maine headquarters and the 200 located in its Hattiesburg, MS locations. The hires are needed to support a large contract that extends SaviLinx’s scope of work for an insurance services provider, including quality monitoring and inbound phone inquiries.

“We are delighted that our client has achieved measurable ROI from our team’s customer service and business process outsourcing solutions, and has chosen to expand their work with SaviLinx,” says Heather Blease, founder and CEO, SaviLinx. “Our focus on developing long-term partnerships to manage complex customer service interactions is a great fit for this client, and we look forward to growing our exceptional team.”

“These 200 new jobs are great news for the Midcoast region and great news for the Maine economy,” said Senator Angus King. “The hard work of the Midcoast Regional Redevelopment Authority and everyone at Brunswick Landing continues to pay off as more and more businesses plant roots and grow here in the area. SaviLinx is an important part of that redevelopment effort, and I thank buy clomid tablets online them for their continued investment and trust in the hardworking people of Maine.”

SaviLinx’s approach combines a flexible, 100% cloud-based technology platform with an employee-centric culture that values exceptional talent. SaviLinx fosters extremely loyal employees with training, above-industry wages and benefits, and opportunities for growth. In turn, customers receive superior customer service that helps them scale and grow both efficiently and cost effectively. This formula has driven SaviLinx’s double-digit, year-over-year growth and profitability.

SaviLinx is headquartered at Brunswick Landing, the site of the former Brunswick Naval Station. SaviLinx chose Brunswick Landing for its access to a secure technological infrastructure and rich talent pool of people who possess a strong work ethic. The start date for new positions is May. Interested applicants can learn more at http://bit.ly/SaviLinxCareers.

About SaviLinx

SaviLinx provides outsourced business process, technical support, and customer service that help companies create profitable relationships, scale with ease, and grow revenues. The combination of skilled professionals, industry knowledge, and advanced technology is the SaviLinx difference. With offices in Maine and Mississippi employing a mix of contact center and remote agents, SaviLinx offers a network-based service delivery platform to deliver a consistent and compelling customer experience across multiple channels, devices, and media. Founded in 2013, SaviLinx is headquartered at the Brunswick Landing, a decommissioned naval station in Brunswick, Maine. SaviLinx is a Women Owned Small Business. Visit the company online at www.SaviLinx.com

Contact:

Alison Harris, Harris Media Services for SaviLinx, 207-829-4500

Alison@harrismediaservices.com