Insights
We’re in the news, sharing stories about our clients and our team, talking about upcoming events, and creating resources to help you transform your contact center into a true point of human connection.
Browse to learn more about us and how we work for you.
Telephone etiquette is an integral part of a successful business…
Demand analysis is a key tool for any company that…
In today’s world, where competition among businesses is at an…
Imagine a situation where your company is planning to launch…
Business process outsourcing (BPO) is the key to reducing costs.…
The metrics we've selected help contact centers evaluate various aspects…
We explore call center outsourcing. We analyze cost savings, flexibility,…
SaviLinx, a leader in contact center and business process outsourcing,…
As customer service is imperative to your business, you’ve undeniably…
For the seventh consecutive year, SaviLinx scored a coveted spot…
BRUNSWICK, Maine – May 6, 2022 – SaviLinx, LLC, a…
Resource: eBook Download Is your contact center transaction-centric or resolution-centric?…