Insights

We’re in the news, sharing stories about our clients and our team, talking about upcoming events, and creating resources to help you transform your contact center into a true point of human connection.

Browse to learn more about us and how we work for you.

Business Risk: Heather D. Blease on Managing Risk for SaviLinx

Fast growth requires a complex relationship with risk. In this…
Published July 16th, 2019
By Heather Blease
3 Min.

SaviLinx Selected for Fast Growth Icons International Network

Fast Growth Icons is the invitation-only network for well-established, fast-growing…
Published May 30th, 2019
By Charles Mercer
2 Min.

SaviLinx Expands Contact Center Footprint with New Facility in Mississippi

New 43,000-square-foot facility in Mississippi enables SaviLinx to support business…
Published October 30th, 2018
By Alison Harris
3 Min.

SaviLinx to Hire 178 Contact Center Agents in Maine

Seasonal positions range from one week to four months and…
Published August 22nd, 2018
By Gracie Ramos
4 Min.

ZQuiet Chooses SaviLinx to Meet Brand Promise for Great Direct Response Customer Service

Any company can sell a product. But ZQuiet decided early…
Published August 16th, 2018
By Heather Blease
5 Min.

SaviLinx Ranks 617 on Inc. 5000 List of America’s Fastest Growing Companies

SaviLinx earns placement on Inc. 5000 List of America’s Fastest…
Published August 15th, 2018
By Heather Blease
4 Min.

Scaling Customer Service for Fast Growing Companies

As a fast-growth company there aren’t enough hours in the…
Published July 9th, 2018
By Heather Blease
10 Min.

Advice for Fast Growing Startups

SaviLinx founder Heather Blease was featured in a recent issue…
Published May 30th, 2018
By Tom McGraw
2 Min.

Woman-Led Business Growth Lessons

SaviLinx founder Heather Blease was interviewed by Capital One for…
Published May 8th, 2018
By Tom McGraw
2 Min.

The Times Record: SaviLinx Recipient of MTI Grant Award

Originally published in The Times Record | BRUNSWICK, Maine –…
Published April 12th, 2018
By Charles Mercer
2 Min.

Smart Customer Service: Making Pay for Performance Work for Your Contact Center

Pay-per-performance programs can either vastly improve or break a company…
Published March 29th, 2018
By Tom McGraw
2 Min.

SaviLinx: 100% Powered by Green Energy

SaviLinx’s headquarters is on the former Naval Air Station in…
Published March 13th, 2018
By Heather Blease
7 Min.