Heather Blease

Heather Blease

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About Heather

Heather Blease founded SaviLinx as a Woman Owned Small Business in 2013 on the former Brunswick, Maine Naval Air Station. Under Heather’s leadership, SaviLinx built a record for providing world-class, fully managed, custom contact center solutions. Through programs serving State and Federal Government and commercial clients, Heather is fulfilling SaviLinx’s mission to Help People. Heather has more than 25 years of experience working in the contact center industry.

She founded a contact center company called EnvisioNet in 1995 that grew to employ more than 2,500 employees in Maine, with five locations serving clients, including Dell and Microsoft. In March 2017, SaviLinx received the Historically Underutilized Business Zone (HUBZone) certification, which means the company brings jobs to communities that have experienced economic hardship. Heather successfully worked with Maine’s US Congressional delegation members to expand the HUBZone census tracts surrounding the country’s closed military bases. Heather’s commitment to economic development in underserved areas continues by launching new contact centers in Lawrence, Mass., and Caribou, Maine.

Heather has garnered many awards for her achievements, including the USWCC Growth Master award, the MRRA Most Innovative Business, and ranking #28 on the 2017 Inc. 5000 Fastest Growing Private Companies. Heather is a Maine native and graduated from the University of Maine with a degree in Electrical Engineering.

Recent Publications

Rethink your contact center approach

Video: SaviLinx Founder Heather D. Blease shares her insight on…
Published April 3rd, 2022
By Heather Blease
3 Min.

Understanding the economics of outsourcing your contact center

Video: Heather Blease, SaviLinx Founder and CEO, unpacks the economics…
Published January 3rd, 2022
By Heather Blease
4 Min.

When to consider BPO outsourcing

Video: SaviLinx Founder and CEO Heather Blease talks about the…
Published October 3rd, 2021
By Heather Blease
4 Min.

SaviLinx Ranks on Inc. 5000 List of America’s Fastest Growing Companies for Fifth Consecutive Year

BRUNSWICK, Maine – August 17, 2021 – SaviLinx, LLC, a contact center specializing…
Published August 18th, 2021
By Heather Blease
3 Min.

Quentin Jones and Rebecca Adeyanju Honored as 2021 SaviScholars  

SaviLinx has awarded two employees with Savi 2021 Scholarships to help…
Published August 4th, 2021
By Heather Blease
3 Min.

Wendolyn Johnson is the 2020 SaviScholar

Wendolyn Receives $2000 Scholarship to Pursue Finance Degree at University…
Published October 4th, 2020
By Heather Blease
3 Min.

SaviLinx Hires 500+ Temporary Contact Center Agents to Support State Government Covid-19 Response

BRUNSWICK, ME – April 8, 2020 – SaviLinx, a contact…
Published April 8th, 2020
By Heather Blease
5 Min.

SaviLinx Sponsors “Flatten the Curve” Hackathon to Combat COVID-19

MyHealthMath Calls Maine Tech Community to Action With COVID-19 Hackathon…
Published March 18th, 2020
By Heather Blease
9 Min.

SaviLinx Receives Award for Economic Impact

SaviLinx is delighted to receive the HUBZone Contractors National Council’s…
Published January 28th, 2020
By Heather Blease
3 Min.

Jyve Partners with SaviLinx to Support Fast Growth and Build Brand Equity  

All businesses need to manage multiple moving parts. But fast-growing…
Published November 7th, 2019
By Heather Blease
8 Min.

SaviLinx Launches SaviScholar Scholarship Program

First recipient will use $2,000 scholarship to complete her college…
Published August 27th, 2019
By Heather Blease
5 Min.

SaviLinx Ranks on Inc. 5000 List of America’s Fastest Growing Companies for Third Consecutive Year

SaviLinx earns placement with 294% growth since 2015 to secure…
Published August 14th, 2019
By Heather Blease
4 Min.

Download Whitepaper - Revised Attrition

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Download Whitepaper - Q1 2024

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Download Whitepaper - Guide to BPO

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