Heather Blease

Heather Blease

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About Heather

Heather Blease founded SaviLinx as a Woman Owned Small Business in 2013 on the former Brunswick, Maine Naval Air Station. Under Heather’s leadership, SaviLinx built a record for providing world-class, fully managed, custom contact center solutions. Through programs serving State and Federal Government and commercial clients, Heather is fulfilling SaviLinx’s mission to Help People. Heather has more than 25 years of experience working in the contact center industry.

She founded a contact center company called EnvisioNet in 1995 that grew to employ more than 2,500 employees in Maine, with five locations serving clients, including Dell and Microsoft. In March 2017, SaviLinx received the Historically Underutilized Business Zone (HUBZone) certification, which means the company brings jobs to communities that have experienced economic hardship. Heather successfully worked with Maine’s US Congressional delegation members to expand the HUBZone census tracts surrounding the country’s closed military bases. Heather’s commitment to economic development in underserved areas continues by launching new contact centers in Lawrence, Mass., and Caribou, Maine.

Heather has garnered many awards for her achievements, including the USWCC Growth Master award, the MRRA Most Innovative Business, and ranking #28 on the 2017 Inc. 5000 Fastest Growing Private Companies. Heather is a Maine native and graduated from the University of Maine with a degree in Electrical Engineering.

Recent Publications

Business Risk: Heather D. Blease on Managing Risk for SaviLinx

Fast growth requires a complex relationship with risk. In this…
Published July 16th, 2019
By Heather Blease
3 Min.

ZQuiet Chooses SaviLinx to Meet Brand Promise for Great Direct Response Customer Service

Any company can sell a product. But ZQuiet decided early…
Published August 16th, 2018
By Heather Blease
5 Min.

SaviLinx Ranks 617 on Inc. 5000 List of America’s Fastest Growing Companies

SaviLinx earns placement on Inc. 5000 List of America’s Fastest…
Published August 15th, 2018
By Heather Blease
4 Min.

Scaling Customer Service for Fast Growing Companies

As a fast-growth company there aren’t enough hours in the…
Published July 9th, 2018
By Heather Blease
10 Min.

SaviLinx: 100% Powered by Green Energy

SaviLinx’s headquarters is on the former Naval Air Station in…
Published March 13th, 2018
By Heather Blease
7 Min.

Portland Press Herald: SaviLinx, Maine’s fast-growing private company, looking to hire

By J. Craig Anderson January 2, 2018 Brunswick-based customer service…
Published January 2nd, 2018
By Heather Blease
4 Min.

The Importance of Investing in an Exemplary Customer Support Team

Customer service supports customer retention, retention equates to loyalty, loyalty…
Published October 1st, 2017
By Heather Blease
7 Min.

Portland Press Herald: 12 Maine companies make Inc. 5000 fastest-growing list

SaviLinx tops the Maine rankings, based on its three-year growth…
Published August 16th, 2017
By Heather Blease
3 Min.

MaineBiz: Inc. 5000 includes 12 fast-growing Maine companies

Joshua Broder, CEO of Portland-based Tilson Technology Management. The company…
Published August 16th, 2017
By Heather Blease
7 Min.

SaviLinx Ranks 28 on Inc. 5000 List of America’s Fastest Growing Companies

SaviLinx achieves 9,264% growth since 2013 to secure the 28th…
Published August 16th, 2017
By Heather Blease
3 Min.

Teleworking Expands Benefits of Business Process Outsourcing

Contact Center Teleworking Lowers Costs, Makes Companies More Nimble, and…
Published March 10th, 2017
By Heather Blease
6 Min.

Former air base flies past five-year goals for recovery from shutdown

By Tux Turkel Staff Writer BRUNSWICK — Inside a former…
Published May 31st, 2016
By Heather Blease
4 Min.

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