Insights

We’re in the news, sharing stories about our clients and our team, talking about upcoming events, and creating resources to help you transform your contact center into a true point of human connection.

Browse to learn more about us and how we work for you.

Transform Your Contact Center

Resource: eBook Download Is your contact center transaction-centric or resolution-centric?…
Published April 4th, 2022
By Tom McGraw
1 Min.

Employee Spotlight: Sean

At SaviLinx, we believe in the power of people. Sean’s…
Published October 2nd, 2025
By Carter Blease
2 Min.

IT Project Management Co-op at SaviLinx

Spotlight on Ayo: IT Project Management Co-op at SaviLinx At…
Published September 24th, 2025
By Carter Blease
4 Min.

Advancing Data Innovation in Maine: A Spotlight on Our Partnership with The Roux Institute

A Spotlight on Our Partnership with The Roux Institute At…
Published September 23rd, 2025
By Carter Blease
3 Min.

SaviLinx Partners with The Roux Institute to Welcome Fall Co-op Interns

SaviLinx is proud to announce a new partnership with The…
Published September 19th, 2025
By Carter Blease
1 Min.

SaviLinx Participated in the NASWA 2025 Annual Summit to Advance Workforce Innovation

SaviLinx recently took part in the 2025 Annual Summit hosted…
Published September 17th, 2025
By Carter Blease
2 Min.

SaviLinx is seeking a skilled Controller

SaviLinx is seeking a skilled Controller to guide our finance…
Published August 25th, 2025
By Carter Blease
2 Min.

🎉 Celebrating 10 Years of Excellence: April’s SaviLinx Journey 🎉

Ten years ago, April attended a job fair looking for…
Published August 25th, 2025
By Carter Blease
3 Min.

John Matusiewicz

SaviLinx, a Maine-based Contact Center and Business Process Outsourcing company…
Published January 8th, 2025
By Heather Blease
2 Min.

Mike Wilson

SaviLinx, a Maine-based Contact Center and Business Process Outsourcing company…
Published January 8th, 2025
By Heather Blease
2 Min.

Basic call center abbreviations, acronyms and definitions

Acronyms and abbreviations play an important role in call center…
Published October 24th, 2024
By Heather Blease
15 Min.

How contact centers work and their structure

Contact centers play a key role in maintaining communication between…
Published October 24th, 2024
By Heather Blease
12 Min.

Guide to BPO Outsourcing

Resource: eBook Download How a contact center service partner can…
Published September 10th, 2024
By Heather Blease
1 Min.

Most Popular

Whitepaper – Retaining Talent

Published March 15th, 2024

BNAS in Bangor Daily News

Redevelopment of Brunswick Navy base ushers in jobs and acclaim…
Published June 19th, 2013
By Gracie Ramos
2 Min.

Maine Biz Interview: Blease’s New Call Center Eyeing Government Clients

Blease’s New Call Center Eyeing Government Clients By Darren Fishell…
Published June 25th, 2013
By Tom McGraw
6 Min.

BDN Interview: SaviLinx, Blease’s new company, eyes government contracts

SaviLinx, Blease’s new company, eyes government contracts Cy Jariz Cyr…
Published June 25th, 2013
By Tom McGraw
7 Min.

Brunswick call center growth hinges on federal bill

Brunswick call center growth hinges on federal bill By Dylan…
Published June 25th, 2013
By Gracie Ramos
2 Min.

SaviLinx Lands New Contract, Seeks Tech Workers

SaviLinx Seeks Tech Workers for Growing Brunswick Landing Business The…
Published January 31st, 2014
By Tom McGraw
1 Min.

SaviLinx 1 of 21 featured companies creating jobs in Maine

Profiles of 21 companies creating jobs in Maine BY TUX…
Published May 21st, 2015
By Gracie Ramos
2 Min.

Factors Driving Job Growth in Maine

Survey sheds light on what drives companies to create jobs…
Published May 21st, 2015
By Tom McGraw
2 Min.

Brunswick Landing Poised for Growth

Brunswick Landing Poised for Growth SaviLinx’s headquarters location is in…
Published January 21st, 2016
By Heather Blease
1 Min.

SaviLinx to Hire 200 Contact Center Employees

SaviLinx to Hire 200 Contact Center Employees Expanded scope of…
Published March 11th, 2016
By Gracie Ramos
5 Min.

SaviLinx seeks 200 employees to fill new contract work in Brunswick

A customer service company operating at Brunswick Landing intends to…
Published March 11th, 2016
By Gracie Ramos
1 Min.

Download Whitepaper - Revised Attrition

Please fill out the form below to download the whitepaper

Name(Required)

Download Whitepaper - Q1 2024

Please fill out the form below to download the whitepaper

Name(Required)

Download Whitepaper

Please fill out the form below to download the whitepaper

Name(Required)

Download Whitepaper - Guide to BPO

Please fill out the form below to download the whitepaper

Name(Required)