Insights

We’re in the news, sharing stories about our clients and our team, talking about upcoming events, and creating resources to help you transform your contact center into a true point of human connection.

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The Times Record: SaviLinx Recipient of MTI Grant Award

Originally published in The Times Record | BRUNSWICK, Maine –…
Published April 12th, 2018
By Tom McGraw
2 Min.

Smart Customer Service: Making Pay for Performance Work for Your Contact Center

Pay-per-performance programs can either vastly improve or break a company…
Published March 29th, 2018
By Tom McGraw
2 Min.

SaviLinx: 100% Powered by Green Energy

SaviLinx’s headquarters is on the former Naval Air Station in…
Published March 13th, 2018
By Heather Blease
7 Min.

Portland Press Herald: SaviLinx, Maine’s fast-growing private company, looking to hire

By J. Craig Anderson January 2, 2018 Brunswick-based customer service…
Published January 2nd, 2018
By Heather Blease
4 Min.

SaviLinx Hiring 115 Seasonal Contact Center Agents for Government Contract

Temporary positions will support open enrollment period through end of…
Published October 11th, 2017
By Gracie Ramos
4 Min.

The Importance of Investing in an Exemplary Customer Support Team

Customer service supports customer retention, retention equates to loyalty, loyalty…
Published October 1st, 2017
By Heather Blease
7 Min.

Hiring Open House

We’re hiring Customer Support Agents for two contracts, and we’re…
Published September 30th, 2017
By Gracie Ramos
2 Min.

Portland Press Herald: 12 Maine companies make Inc. 5000 fastest-growing list

SaviLinx tops the Maine rankings, based on its three-year growth…
Published August 16th, 2017
By Heather Blease
3 Min.

MaineBiz: Inc. 5000 includes 12 fast-growing Maine companies

Joshua Broder, CEO of Portland-based Tilson Technology Management. The company…
Published August 16th, 2017
By Heather Blease
7 Min.

SaviLinx Ranks 28 on Inc. 5000 List of America’s Fastest Growing Companies

SaviLinx achieves 9,264% growth since 2013 to secure the 28th…
Published August 16th, 2017
By Heather Blease
3 Min.

SaviLinx University Fosters Employee Growth via Reward-Based Learning

A few months ago, one of our contact center customers…
Published August 2nd, 2017
By Tom McGraw
8 Min.

SaviLinx’s CEO Heather D. Blease Receives Growth Master Award from US Women’s Chamber of Commerce

Award recognizes contractors that have achieved significant growth in the…
Published April 4th, 2017
By Tom McGraw
4 Min.

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