Insights

We’re in the news, sharing stories about our clients and our team, talking about upcoming events, and creating resources to help you transform your contact center into a true point of human connection.

Browse to learn more about us and how we work for you.

Scaling Customer Service for Fast Growing Companies

As a fast-growth company there aren’t enough hours in the…
Published July 9th, 2018
By Heather Blease
10 Min.

Advice for Fast Growing Startups

SaviLinx founder Heather Blease was featured in a recent issue…
Published May 30th, 2018
By Tom McGraw
2 Min.

Woman-Led Business Growth Lessons

SaviLinx founder Heather Blease was interviewed by Capital One for…
Published May 8th, 2018
By Tom McGraw
2 Min.

The Times Record: SaviLinx Recipient of MTI Grant Award

Originally published in The Times Record | BRUNSWICK, Maine –…
Published April 12th, 2018
By Tom McGraw
2 Min.

Smart Customer Service: Making Pay for Performance Work for Your Contact Center

Pay-per-performance programs can either vastly improve or break a company…
Published March 29th, 2018
By Tom McGraw
2 Min.

SaviLinx: 100% Powered by Green Energy

SaviLinx’s headquarters is on the former Naval Air Station in…
Published March 13th, 2018
By Heather Blease
7 Min.

Portland Press Herald: SaviLinx, Maine’s fast-growing private company, looking to hire

By J. Craig Anderson January 2, 2018 Brunswick-based customer service…
Published January 2nd, 2018
By Heather Blease
4 Min.

SaviLinx Hiring 115 Seasonal Contact Center Agents for Government Contract

Temporary positions will support open enrollment period through end of…
Published October 11th, 2017
By Gracie Ramos
4 Min.

The Importance of Investing in an Exemplary Customer Support Team

Customer service supports customer retention, retention equates to loyalty, loyalty…
Published October 1st, 2017
By Heather Blease
7 Min.

Hiring Open House

We’re hiring Customer Support Agents for two contracts, and we’re…
Published September 30th, 2017
By Gracie Ramos
2 Min.

Portland Press Herald: 12 Maine companies make Inc. 5000 fastest-growing list

SaviLinx tops the Maine rankings, based on its three-year growth…
Published August 16th, 2017
By Heather Blease
3 Min.

MaineBiz: Inc. 5000 includes 12 fast-growing Maine companies

Joshua Broder, CEO of Portland-based Tilson Technology Management. The company…
Published August 16th, 2017
By Heather Blease
7 Min.

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