Insights

We’re in the news, sharing stories about our clients and our team, talking about upcoming events, and creating resources to help you transform your contact center into a true point of human connection.

Browse to learn more about us and how we work for you.

ZQuiet Chooses SaviLinx to Meet Brand Promise for Great Direct Response Customer Service

Any company can sell a product. But ZQuiet decided early…
Published August 16th, 2018
By Heather Blease
5 Min.

SaviLinx Ranks 617 on Inc. 5000 List of America’s Fastest Growing Companies

SaviLinx earns placement on Inc. 5000 List of America’s Fastest…
Published August 15th, 2018
By Heather Blease
4 Min.

Scaling Customer Service for Fast Growing Companies

As a fast-growth company there aren’t enough hours in the…
Published July 9th, 2018
By Heather Blease
10 Min.

Advice for Fast Growing Startups

SaviLinx founder Heather Blease was featured in a recent issue…
Published May 30th, 2018
By Tom McGraw
2 Min.

Woman-Led Business Growth Lessons

SaviLinx founder Heather Blease was interviewed by Capital One for…
Published May 8th, 2018
By Tom McGraw
2 Min.

The Times Record: SaviLinx Recipient of MTI Grant Award

Originally published in The Times Record | BRUNSWICK, Maine –…
Published April 12th, 2018
By Tom McGraw
2 Min.

Smart Customer Service: Making Pay for Performance Work for Your Contact Center

Pay-per-performance programs can either vastly improve or break a company…
Published March 29th, 2018
By Tom McGraw
2 Min.

SaviLinx: 100% Powered by Green Energy

SaviLinx’s headquarters is on the former Naval Air Station in…
Published March 13th, 2018
By Heather Blease
7 Min.

Portland Press Herald: SaviLinx, Maine’s fast-growing private company, looking to hire

By J. Craig Anderson January 2, 2018 Brunswick-based customer service…
Published January 2nd, 2018
By Heather Blease
4 Min.

SaviLinx Hiring 115 Seasonal Contact Center Agents for Government Contract

Temporary positions will support open enrollment period through end of…
Published October 11th, 2017
By Gracie Ramos
4 Min.

The Importance of Investing in an Exemplary Customer Support Team

Customer service supports customer retention, retention equates to loyalty, loyalty…
Published October 1st, 2017
By Heather Blease
7 Min.

Hiring Open House

We’re hiring Customer Support Agents for two contracts, and we’re…
Published September 30th, 2017
By Gracie Ramos
2 Min.

Download Whitepaper - Revised Attrition

Please fill out the form below to download the whitepaper

Name(Required)

Download Whitepaper - Q1 2024

Please fill out the form below to download the whitepaper

Name(Required)

Download Whitepaper

Please fill out the form below to download the whitepaper

Name(Required)

Download Whitepaper - Guide to BPO

Please fill out the form below to download the whitepaper

Name(Required)