The Economics of Outsourcing

Calculating the economics of outsourcing customer service can help your business unlock new ways to achieve goals. Does your business want to focus on core competencies? Do you need to shed overhead to better balance your operating model? Or do you need to more effectively leverage customer interactions? Changing your customer support business model [...]

2020-08-05T10:47:31-04:00Blog, Resources|

SaviLinx Hires 500+ Temporary Contact Center Agents to Support State Government Covid-19 Response

BRUNSWICK, ME – April 8, 2020 – SaviLinx, a contact center for government agencies and commercial businesses, has hired more than 500 temporary customer service agents to support state agencies overwhelmed with calls from citizens that have been impacted by the Covid-19 pandemic. States have received a dramatic spike in call volume and have chosen [...]

2020-04-08T11:18:31-04:00Company News, News|

SaviLinx Sponsors “Flatten the Curve” Hackathon to Combat COVID-19

MyHealthMath Calls Maine Tech Community to Action With COVID-19 Hackathon. March 16, 2020, Portland, Maine. The World Health Organization declared the Coronavirus Disease 2019 (COVID-19) a global pandemic. The President of the United States has declared a National Emergency. Maine’s state and local leaders are preparing for widespread community transmission. Maine CDC officials have confirmed [...]

2020-03-18T11:08:08-04:00Blog, Company News, News|

SaviLinx Receives Award for Economic Impact

SaviLinx is delighted to receive the HUBZone Contractors National Council’s award for Economic Impact for HUBZone Small Business of the Year – Rural America. The mission of the HUBZone Program is to promote job growth, capital investment, and economic development to historically underutilized business zones (HUBZones). SaviLinx is a certified HUBZone small business contractor and [...]

Jyve Partners with SaviLinx to Support Fast Growth and Build Brand Equity  

All businesses need to manage multiple moving parts. But fast-growing companies must be able to do it at hyper-speed and at scale, all while not losing sight of their mission and brand. For Jyve, the leading platform for in-store flexible and skilled labor, a strategic support partnership with SaviLinx has enabled it to accelerate its [...]

Hiring Open House Sept. 30 – Brunswick, Maine

We're hiring Seasonal Customer Service Representatives for a large government contract. Come to our Brunswick Open House to meet the team, learn more about our open positions, and apply on site. You'll have a chance to see our contact center and be interviewed by a member of our hiring team. Apply right on site. Walk [...]

Hiring Open House Sept. 18 – Hattiesburg, MS

We're hiring Seasonal Customer Service Representatives for a large government contract. Come to our Hattiesburg Open House to meet the team, learn more about our open positions, and apply on site. You'll have a chance to see our contact center and be interviewed by a member of our hiring team. Come in for a visit [...]

SaviLinx to Hire 670 Seasonal Contact Center Agents in Maine and Mississippi

Seasonal positions range from one week to four months to support a federal contract managing open-season insurance requests BRUNSWICK, ME and HATTIESBURG, MS – September 5, 2019 –SaviLinx, LLC announces it has begun seasonal hiring for its large government contract. The company is hiring 170 contact center agents for its Brunswick Landing facility in Maine [...]

SaviLinx Launches SaviScholar Scholarship Program

First recipient will use $2,000 scholarship to complete her college degree and challenge her children to follow her example BRUNSWICK, Maine – August 27, 2019 – SaviLinx, LLC has launched a new scholarship program designed to encourage its employees to advance education and achieve long-held dreams. Founder and CEO Heather D. Blease traveled to the [...]

Guiding Principles: Heather D. Blease on Core Values

Every business needs a set of principles to guide the business. At SaviLinx, we look to our Guiding Principles at every step and for every decision, big and small. In this video, SaviLinx founder and CEO Heather D. Blease shares the impact of these principles on the company. https://youtu.be/MJ4M5Jv9Zyc

2019-08-21T14:37:35-04:00Blog, Inside Out|