Monthly Archives: March 2017

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SaviLinx Awarded HUBZone Certification, Paving Way for Additional Government Contracts

Maine-based contact center company now holds both HUBZone certification and Women Owned Small Business certification BRUNSWICK, Maine – March 21, 2017 – SaviLinx, LLC, a contact center specializing in business process outsourcing and technical support services, has been certified as a Historically Underutilized Business Zone (HUBZone) by the U.S. Small Business Administration (SBA). The HUBZone [...]

Teleworking Expands Benefits of Business Process Outsourcing

Contact Center Teleworking Lowers Costs, Makes Companies More Nimble, and Increases Diversity By Heather D. Blease, CEO, SaviLinx Government agencies have long partnered with outsourced contact centers to provide innovative service and fill service gaps. Today’s new class of contact centers partner closely with agencies to manage a range of business processes for customer service [...]