Tom McGraw

Tom McGraw

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About Tom

Tom McGraw is Vice President of Business Development and serves on the Executive Committee at SaviLinx, where he is responsible for SaviLinx sales and marketing. Before joining SaviLinx, Tom successfully led the substantial growth of companies, subsidiaries, and business units in business development and general management leadership roles. Tom’s experience includes leadership roles at Noridian Healthcare Solutions, Secure Exchange Solutions/Centauri Health Solutions, Optum Health, Amerigroup, the Virginia Department of Medical Assistance Services, and the Virginia Employment Commission. Tom served on active duty in submarines and retired from the US Navy Reserves. Tom received a Master of Arts in Economics from Old Dominion University and a Bachelor of Science in History, Political Science, and Economics from the U.S. Naval Academy. Tom grew up in the Maryland and Virginia suburbs of Washington, D.C., and has lived or worked for a significant amount of time in 12 states due to his Navy and post-Navy career. Tom has three grown children, and he and his wife live near Myrtle Beach, S.C., where Tom enjoys swimming and home improvement projects in his spare time.

Recent Publications

Transform Your Contact Center

Resource: eBook Download Is your contact center transaction-centric or resolution-centric?…
Published April 4th, 2022
By Tom McGraw
1 Min.

The Economics of Contact Center Outsourcing

Resource: eBook Download Calculate your full costs to determine if…
Published January 4th, 2022
By Tom McGraw
1 Min.

SaviLinx CEO Heather Blease Named 2021 MaineBiz Woman to Watch

MaineBiz announced that its 2021 MaineBiz Women to Watch list…
Published August 9th, 2021
By Tom McGraw
2 Min.

SaviLinx helps the Federal Government fulfill its promise to our military 

Customer success story: Federal Agency The Situation: Each fall, military…
Published May 4th, 2021
By Tom McGraw
3 Min.

SaviLinx helps state agency create a human-centric approach to complex government services

Customer success story: State government agency The Situation: Create a…
Published March 4th, 2021
By Tom McGraw
3 Min.

SaviLinx helps citizens during economic insecurity while building trust in government   

Customer success story: State government agencies The Situation: Assist an…
Published October 4th, 2020
By Tom McGraw
3 Min.

SaviLinx helps prospective students achieve their dreams for a higher education

Customer success story: Federal agency The Situation: Prospective students are…
Published October 4th, 2020
By Tom McGraw
3 Min.

Insights on Government Contracting for Customer Service on GovCon Giants Podcast

Government contracting for customer service is a complex field: Federal…
Published August 27th, 2020
By Tom McGraw
2 Min.

SaviLinx Ranks on Inc. 5000 List of America’s Fastest Growing Companies for Fourth Consecutive Year

SaviLinx’s contact center business experiences 58% growth since 2016 to secure its fourth spot on…
Published August 12th, 2020
By Tom McGraw
4 Min.

Guiding Principles: Heather D. Blease on Core Values

Every business needs a set of principles to guide the…
Published August 21st, 2019
By Tom McGraw
1 Min.

SaviLinx Selected for Fast Growth Icons International Network

Fast Growth Icons is the invitation-only network for well-established, fast-growing…
Published May 30th, 2019
By Tom McGraw
2 Min.

Most Popular

BNAS in Bangor Daily News

Redevelopment of Brunswick Navy base ushers in jobs and acclaim…
Published June 19th, 2013
By Gracie Ramos
2 Min.

Maine Biz Interview: Blease’s New Call Center Eyeing Government Clients

Blease’s New Call Center Eyeing Government Clients By Darren Fishell…
Published June 25th, 2013
By Tom McGraw
6 Min.

BDN Interview: SaviLinx, Blease’s new company, eyes government contracts

SaviLinx, Blease’s new company, eyes government contracts Cy Jariz Cyr…
Published June 25th, 2013
By Tom McGraw
7 Min.

Brunswick call center growth hinges on federal bill

Brunswick call center growth hinges on federal bill By Dylan…
Published June 25th, 2013
By Gracie Ramos
2 Min.

SaviLinx Lands New Contract, Seeks Tech Workers

SaviLinx Seeks Tech Workers for Growing Brunswick Landing Business The…
Published January 31st, 2014
By Tom McGraw
1 Min.

SaviLinx’s Heather Blease to Speak at PubHub

SaviLinx’s Heather Blease to Share Entrepreneurial Vision with Maine’s Technology…
Published December 2nd, 2014
By Heather Blease
1 Min.

SaviLinx’s Blease on Supporting Maine’s Entrepreneurs

Maine-made brownie energy bars are health food in disguise SaviLinx…
Published January 16th, 2015
By Tom McGraw
1 Min.

SaviLinx 1 of 21 featured companies creating jobs in Maine

Profiles of 21 companies creating jobs in Maine BY TUX…
Published May 21st, 2015
By Gracie Ramos
2 Min.

Factors Driving Job Growth in Maine

Survey sheds light on what drives companies to create jobs…
Published May 21st, 2015
By Tom McGraw
2 Min.

Brunswick Landing Poised for Growth

Brunswick Landing Poised for Growth SaviLinx’s headquarters location is in…
Published January 21st, 2016
By Heather Blease
1 Min.

SaviLinx to Hire 200 Contact Center Employees

SaviLinx to Hire 200 Contact Center Employees Expanded scope of…
Published March 11th, 2016
By Gracie Ramos
5 Min.

SaviLinx seeks 200 employees to fill new contract work in Brunswick

A customer service company operating at Brunswick Landing intends to…
Published March 11th, 2016
By Gracie Ramos
1 Min.

Download Whitepaper - Revised Attrition

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Download Whitepaper - Guide to BPO

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