Insights

We’re in the news, sharing stories about our clients and our team, talking about upcoming events, and creating resources to help you transform your contact center into a true point of human connection.

Browse to learn more about us and how we work for you.

Quentin Jones and Rebecca Adeyanju Honored as 2021 SaviScholars  

SaviLinx has awarded two employees with Savi 2021 Scholarships to help…
Published August 4th, 2021
By Heather Blease
3 Min.

SaviLinx helps the Federal Government fulfill its promise to our military 

Customer success story: Federal Agency The Situation: Each fall, military…
Published May 4th, 2021
By Tom McGraw
3 Min.

SaviLinx helps state agency create a human-centric approach to complex government services

Customer success story: State government agency The Situation: Create a…
Published March 4th, 2021
By Tom McGraw
3 Min.

SaviLinx helps citizens during economic insecurity while building trust in government   

Customer success story: State government agencies The Situation: Assist an…
Published October 4th, 2020
By Tom McGraw
3 Min.

SaviLinx helps prospective students achieve their dreams for a higher education

Customer success story: Federal agency The Situation: Prospective students are…
Published October 4th, 2020
By Tom McGraw
3 Min.

Wendolyn Johnson is the 2020 SaviScholar

Wendolyn Receives $2000 Scholarship to Pursue Finance Degree at University…
Published October 4th, 2020
By Heather Blease
3 Min.

SaviLinx Launches Two New Contact Center Facilities, Announces Seasonal and Steady-State Jobs

SaviLinx Adds Locations in Caribou, Maine, and Lawrence, Massachusetts; Hiring…
Published September 18th, 2020
By Gracie Ramos
4 Min.

SaviLinx Launches New BPO Service Facility in Lawrence, Massachusetts

SaviLinx Launches New BPO Service Facility in Lawrence, Massachusetts SaviLinx…
Published September 4th, 2020
By Gracie Ramos
2 Min.

Insights on Government Contracting for Customer Service on GovCon Giants Podcast

Government contracting for customer service is a complex field: Federal…
Published August 27th, 2020
By Tom McGraw
2 Min.

SaviLinx Ranks on Inc. 5000 List of America’s Fastest Growing Companies for Fourth Consecutive Year

SaviLinx’s contact center business experiences 58% growth since 2016 to secure its fourth spot on…
Published August 12th, 2020
By Tom McGraw
4 Min.

SaviLinx Hires 500+ Temporary Contact Center Agents to Support State Government Covid-19 Response

BRUNSWICK, ME – April 8, 2020 – SaviLinx, a contact…
Published April 8th, 2020
By Heather Blease
5 Min.

SaviLinx Sponsors “Flatten the Curve” Hackathon to Combat COVID-19

MyHealthMath Calls Maine Tech Community to Action With COVID-19 Hackathon…
Published March 18th, 2020
By Heather Blease
9 Min.

Download Whitepaper - Revised Attrition

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Download Whitepaper - Q1 2024

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Download Whitepaper - Guide to BPO

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